Terms and Conditions for PuffyNapo

Effective Date: November 29, 2024

Welcome to PuffyNapo! By using our website, you agree to the following terms and conditions. Please read them carefully before using our services or purchasing products from us.

1. General Information

PuffyNapo is a premium footwear retailer based in Willmar, Minnesota. By accessing or using our website, you agree to comply with these terms and conditions. If you do not agree to these terms, you should not use our website.

2. Use of Website

  • Eligibility: You must be at least 18 years old to use this website and purchase products from PuffyNapo. If you are under 18, you may only use our services with the involvement of a parent or guardian.
  • License to Use Website: We grant you a limited, non-exclusive, and non-transferable license to use our website and services for personal, non-commercial purposes. You may not use this website for illegal or unauthorized purposes.
  • Prohibited Activities: You may not interfere with the operation of our website, introduce harmful code, or violate any laws while using our services. You must not copy, modify, distribute, or use the content on our site for commercial purposes without prior written consent from PuffyNapo.

3. Products and Pricing

  • Product Information: We strive to provide accurate descriptions of our products, including images, pricing, and availability. However, we do not guarantee that all information is accurate or complete. Prices and product details are subject to change without notice.
  • Availability: All products are subject to availability. If an item is out of stock or unavailable, you will be notified, and you may choose to cancel your order or select a similar product.
  • Pricing: Prices are listed in US dollars and are exclusive of taxes, shipping, and handling charges unless otherwise stated. Taxes will be added at checkout, based on the delivery address provided.

4. Ordering and Payments

  • Order Placement: You can place an order through our website by selecting the products you wish to purchase and completing the checkout process. Once your order is placed, you will receive an order confirmation email.
  • Payment: We accept payment via credit/debit cards, PayPal, and PuffyNapo gift cards. All payments are processed securely through trusted payment gateways. By making a purchase, you authorize us to charge your payment method for the total amount due.
  • Order Confirmation: After completing your order, you will receive an order confirmation email. This email confirms the details of your order, but it does not guarantee that your order has been shipped.

5. Shipping and Delivery

  • Shipping Methods: We offer various shipping options, including standard and expedited delivery. The available shipping methods will be presented at checkout based on your location.
  • Shipping Time: Shipping times may vary depending on your location and the shipping method chosen. Standard orders typically arrive within 5-7 business days, while expedited orders may arrive within 2-3 business days.
  • Shipping Fees: Shipping fees are calculated based on the size, weight, and destination of your order. The total shipping fee will be displayed during checkout.
  • International Shipping: We currently offer international shipping. Please note that additional duties, taxes, or fees may apply depending on your country’s customs regulations. These fees are the responsibility of the customer.

6. Returns and Refunds

  • Return Policy: If you are not satisfied with your purchase, you may return it within 30 days of receiving your order. The items must be in unused, original condition with all tags and packaging intact. Please refer to our Refund and Returns Policy for more details.
  • Refunds: Refunds will be processed to the original payment method once the returned item has been received and inspected. Shipping fees are non-refundable.
  • Exchanges: We do not offer exchanges directly. However, you can return the original item and place a new order for the desired product.

7. Intellectual Property

  • Ownership: All content on this website, including but not limited to images, logos, text, and designs, is the property of PuffyNapo and is protected by copyright laws. You may not use any of our content for commercial purposes without our written permission.
  • Trademarks: All trademarks, service marks, and trade names used on the website are owned by PuffyNapo or their respective owners. You may not use these marks without prior written consent.

8. Limitation of Liability

  • Website Use: PuffyNapo is not liable for any loss or damage arising from the use of this website or the inability to access it, including but not limited to viruses or other harmful components. We make no guarantees regarding the availability or uninterrupted use of our website.
  • Product Liability: Our liability for any claims related to products purchased from PuffyNapo is limited to the price of the product purchased. We are not liable for indirect, incidental, or consequential damages.

9. Privacy Policy

By using our website, you agree to the terms outlined in our Privacy Policy. We are committed to protecting your personal information and ensuring that your data is used responsibly.

10. Modifications

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with an updated “Effective Date.” Please review these terms periodically for any updates.

11. Governing Law

These terms and conditions are governed by the laws of the State of Minnesota, without regard to its conflict of law principles. Any legal disputes arising from the use of this website will be subject to the exclusive jurisdiction of the courts in Minnesota.

12. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us:

PuffyNapo
1698 41st Ave NE
Willmar, Minnesota (MN) 781
Phone: (320) 214-7521
Email: info@puffynapo.com
Website: puffynapo.com

Thank you for shopping at PuffyNapo! We are committed to providing you with excellent service and high-quality products.